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Currency : BHD

Welcome to the Baby Essentials Bahrain online store!

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Exchange Policy

 

Our priority is to ensure the satisfaction of our customers and we commit to always providing the highest level of customer service. If you are not completely satisfied with your purchase, we will be happy to accept your return for items in new condition.

 

Products must not be used and must be returned in the same condition you received them - in the original sealed box and/or packaging, except in the case of factory defect.

 

Orders can be exchanged within 15 days from the date of purchase. Refunds cannot be processed

 

Once the product has been received by Baby Essentials Bahrain, it will be inspected for eligibility for return. Once this process has been successfully completed, your store credit will be processed equal to the total value of the purchase but will not include the delivery charges or other cost incurred. Delivery charges are non-refundable and is solely the responsibility of the customer. The validity of the store credit will be 1 (one) month from the date of exchange

 

For the health and safety of other mamas and babies, we cannot accept returns of:

• CDs

• Baby wipes

• Teething products

• Bottles and feeding products

• Nipples and pacifiers

• Food products

• Medicines and supplements

• Potty training items

• Undergarments

• Swimwear

• Monogrammed, personalized or custom-made items

• Products that were special or pre-ordered

• Sale items

• Electronic/ battery-operated items where the original seal is broken.

• Items that are not in their original condition and packaging or where the seal is broken or damaged

• Damaged items due to misuse or showing signs of wear and tear

• Items that have been assembled, used, altered or installed (unless defective)

 

 

How do you Return a Product?

 

To start your return, please email us on hello@babyessentialsbahrain.com and we will provide you with further instructions.

To ensure we credit you properly, please include your telephone number so we may call you with any questions.

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